Privacy
Privacy notice
Sim Heart Clinic Ltd is committed to protecting your privacy and handling your personal information lawfully, fairly and transparently.
Who we are
Sim Heart Clinic Ltd is the data controller for the personal information we hold about you. We are registered with the Information Commissioner's Office (ICO) under registration number ZXXXXXXX.
This website
This website uses no tracking cookies, no advertising technology and no third-party analytics that identify you. It loads no external scripts. We do not build a profile of your browsing.
Information we collect
When you contact us or attend a consultation we may collect your name, contact details, date of birth, GP and referrer details, insurance information, and the clinical information necessary to provide your care.
How we use it
- To provide and administer your medical care
- To correspond with your GP, referrer and other clinicians involved in your care
- To process payment and liaise with your insurer where applicable
- To meet our legal, regulatory and professional obligations
Lawful basis
We process your information on the basis that it is necessary for the provision of healthcare (Article 9(2)(h) UK GDPR), to meet our legal obligations, and in the legitimate interests of running the clinic.
Sharing your information
We share information only as necessary for your care — for example with your GP, referrer, hospitals where you are treated, and your insurer — and where we are required to by law. We do not sell your data.
Retention
We retain clinical records in line with professional guidance and legal requirements for the retention of private medical records.
Your rights
You have rights to access your information, to request correction, and, in certain circumstances, to restrict or object to its processing. To exercise these rights, contact privacy@simheartclinic.co.uk. You may also complain to the ICO at ico.org.uk.
Last updated: June 2026.